AI Agents: The Next Social Trend for Healthcare Businesses
In 2025, artificial intelligence (AI) is slowly spreading across various aspects of society. At first, it was utilized by individuals to help with their day-to-day tasks. However, AI in commercial applications is a rapidly growing industry. When it comes to the health industry, though, many companies are still lagging behind when it comes to realizing the potential of AI.
At present, most AI agents in healthcare are used as a chatbot which speaks directly to patients. However, the modern capabilities of AI allows them to become more than that. AI agents like Orbit AI, for example, have found great success on the back-end by having AI automate and expedite administrative tasks. Insurance information, benefit verification, and automated prior authorization requests are just 3 ways that AI is making a big difference for healthcare businesses.
The numbers speak for themselves, as AI automation has already seen a 20% increase in revenue and cost savings between 40% to 70%. Most importantly, this AI automation is helping your business get back to what’s most important, serving your patients. The automation saves upwards of 50 hours a week, which is reinvested into patient care. This leads to better tailored treatment, more time spent talking with healthcare staff, and faster diagnoses overall. In turn, these factors help improve the overall patient satisfaction. Regardless of what kind of discipline your healthcare business servers, one thing is for certain. Taking advantage of a healthcare AI is the best way to get your healthcare staff back to spending time helping patients.

Source: Orbit Healthcare
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